312-422-1111 ibioadmin@ibio.org

As the COVID-19 crisis continues to unfold, Takeda’s Patient Assistance Response team is working around the
clock to help ensure that the people who need our medicines and treatments can continue to access them safely
and without interruption.

Consistent with our commitment to prioritizing patients’ needs, Takeda has enhanced its existing patient
assistance programs for U.S. patients who qualify and need extra help during this difficult time. Highlights
include:

  • Implementing a new Job Loss Provision for Takeda’s Help at Hand program and Takeda’s Oncology Patient
    Support program to help eligible patients who have lost a job and are experiencing a financial hardship due
    to the COVID-19 pandemic. Click here for a listing of Takeda medicines available through the Takeda Help at
    Hand patient assistance and support program. Click here for Takeda’s Oncology Patient Support Program.
  • Enhancing free drug programs for eligible patients enrolled in Takeda’s OnePath, Entyvio Connect,
    Hematology Support Center, and Takeda’s Oncology Patient Support programs, who have experienced a loss
    or gap in insurance coverage due to COVID-19;
  • Extending the eligibility period for certain patients currently enrolled in Takeda’s patient assistance
    programs to help reduce the time patients spend on securing medication approvals so they can focus on
    their health and safety during the pandemic;
  • Implementing virtual training that pairs specially-trained nurses with patients to teach proper self-
    administration of certain Takeda medicines from the safety of patients’ own homes. For more information, see contact information for Takeda’s Patient Assistance Programs below.

Takeda’s Patient Services Team is here to help you through this difficult time. For more information, as well as
additional eligibility requirements, please refer to the following programs:
For Takeda Help At Hand Patient Assistance Program (PAP), please call 1-800-830-9159, between
8:00am – 8:30pm ET, Monday through Friday
For Entyvio Connect, please call 1-855-368-9846, between 8:00am –8:00pm ET, Monday through Friday
For OnePath, please call 1-866-888-0660, between 8:30am – 8pm ET, Monday through Friday
For Hematology Support Center, please call 1-888-229-8379, between 8:30am – 8pm ET, Monday
through Friday
For Takeda Oncology Patient Support, please call 1-844-817-6468, option 2, between 8:00am-8:00pm
ET, Monday-Friday

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